.ts-wrap{--ts-accent:#3454D1;--ts-accent-dark:#263C9E;--ts-bg:#F3F5F9;--ts-surface:#FFFFFF;--ts-border:#E4E7F1;--ts-text:#1B1F3B;--ts-muted:#6E7391;--ts-success:#1FA97D;--ts-danger:#E1483D;--ts-warning:#DB8A22;direction:rtl;font-family:IRANSansX,Tahoma,"Segoe UI","IRANSans","Vazirmatn",sans-serif;color:var(--ts-text);background:var(--ts-bg);border:1px solid var(--ts-border);border-radius:5px;display:flex;overflow:hidden;height:78vh;min-height:520px;margin:24px auto;box-shadow:0 10px 30px rgb(27 31 59 / .06)}.ts-wrap *{box-sizing:border-box}.ts-guest-notice{display:block;height:auto;padding:24px;text-align:center;background:var(--ts-surface);color:var(--ts-muted)}.ts-col{display:flex;flex-direction:column;height:100%;min-height:0}.ts-col-products{width:320px;flex:0 0 320px;background:var(--ts-surface);border-left:1px solid var(--ts-border)}.ts-col-chat{flex:1 1 auto;background:var(--ts-bg);position:relative;min-width:0}.ts-col-chat-full{flex:1 1 100%}.ts-col-header{display:flex;align-items:center;gap:10px;padding:16px 18px;border-bottom:1px solid var(--ts-border);background:var(--ts-surface);flex:0 0 auto}.ts-col-title{font-size:15px;font-weight:700;color:var(--ts-text);flex:1}.ts-btn-icon{background:var(--ts-bg);border:1px solid var(--ts-border);width:32px;height:32px;border-radius:10px;font-size:16px;cursor:pointer;color:var(--ts-muted);transform:rotate(180deg);display:flex;align-items:center;justify-content:center;flex:0 0 auto}.ts-btn-icon:hover{background:var(--ts-border)}.ts-products-list{overflow-y:auto;flex:1 1 auto;padding:10px}.ts-loading,.ts-empty-mini{padding:20px;text-align:center;color:var(--ts-muted);font-size:13px}.ts-product-card{position:relative;background:var(--ts-surface);border:1px solid var(--ts-border);border-radius:14px;padding:12px;margin-bottom:10px;cursor:pointer;transition:border-color .15s ease,box-shadow .15s ease,transform .1s 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.12);color:var(--ts-warning)}.ts-expiry-chip.is-danger{background:rgb(225 72 61 / .12);color:var(--ts-danger)}.ts-expiry-chip.is-expired{background:#EEE;color:#9AA0BB}.ts-expiry-chip.is-unlimited{background:rgb(52 84 209 / .10);color:var(--ts-accent-dark)}.ts-open-count{display:inline-flex;align-items:center;padding:3px 10px;border-radius:20px;line-height:1.4;font-size:11px;font-weight:700;background:rgb(52 84 209 / .10);color:var(--ts-accent-dark,#263C9E)}.ts-closed-count{display:inline-flex;align-items:center;padding:3px 10px;border-radius:20px;line-height:1.4;font-size:11px;font-weight:700;background:#EEE;color:#8B8FA8}.ts-btn-buy-again{display:inline-flex;align-items:center;padding:3px 10px;border-radius:20px;line-height:1.4;background:var(--ts-accent,#3454D1);color:#fff!important;font-size:11px;font-weight:700;text-decoration:none!important}.ts-btn-buy-again:hover{opacity:.9}.ts-empty-state{height:100%;display:flex;flex-direction:column;align-items:center;justify-content:center;color:var(--ts-muted);text-align:center;padding:30px}.ts-empty-icon{font-size:40px;margin-bottom:10px;opacity:.7}.ts-product-tickets{height:100%;display:flex;flex-direction:column;min-height:0}.ts-tickets-header .ts-col-title{flex:1}.ts-tickets-list{overflow-y:auto;padding:14px;flex:1}.ts-ticket-row{background:var(--ts-surface);border:1px solid var(--ts-border);border-radius:12px;padding:14px;margin-bottom:10px;cursor:pointer;transition:box-shadow .15s ease;display:flex;justify-content:space-between;align-items:center;gap:10px}.ts-ticket-row:hover{box-shadow:0 4px 14px rgb(27 31 59 / .08)}.ts-ticket-row-subject{font-weight:700;font-size:13.5px;margin-bottom:4px}.ts-ticket-row-meta{font-size:11.5px;color:var(--ts-muted)}.ts-ticket-row-side{display:flex;flex-direction:column;align-items:flex-end;gap:6px}.ts-ticket-row-side .ts-btn-small{font-size:11px;padding:4px 10px}.ts-rate-inline-prompt{display:flex;align-items:center;justify-content:space-between;gap:10px;background:rgb(52 84 209 / .06);border-top:1px solid var(--ts-border,#E4E7F1);padding:10px 16px;font-size:12.5px;color:var(--ts-text,#1B1F3B)}.ts-rate-inline-prompt .ts-btn{padding:6px 16px;font-size:12px;flex:0 0 auto}.ts-status-badge{font-size:11px;font-weight:700;padding:3px 10px;border-radius:20px;background:rgb(31 169 125 / .12);color:var(--ts-success);white-space:nowrap}.ts-status-badge.is-closed{background:#EEE;color:#8B8FA8}.ts-new-ticket-form{height:100%;display:flex;flex-direction:column;min-height:0}.ts-form-body{padding:18px 20px;overflow-y:auto;flex:1}.ts-label{display:block;font-size:12.5px;font-weight:700;color:var(--ts-muted);margin:14px 0 6px}.ts-label:first-child{margin-top:0}.ts-input,.ts-textarea{width:100%;border:1px solid var(--ts-border);border-radius:10px;padding:10px 12px;font-size:13.5px;font-family:inherit;color:var(--ts-text);background:var(--ts-surface);resize:vertical;box-sizing:border-box}.ts-input:focus,.ts-textarea:focus{outline:none;border-color:var(--ts-accent,#3454D1);box-shadow:0 0 0 3px rgb(52 84 209 / .12)}.ts-file-label{display:inline-flex;align-items:center;gap:6px;cursor:pointer;color:var(--ts-accent-dark)}.ts-file-input{margin-top:6px}.ts-file-preview:empty{display:none}.ts-file-preview{display:flex;flex-wrap:wrap;gap:8px}.ts-file-thumb{position:relative;width:64px;height:64px;margin-top:8px;border-radius:8px;overflow:visible;background:var(--ts-bg,#F3F5F9)}.ts-file-thumb img{width:100%;height:100%;object-fit:cover;border-radius:8px;border:1px solid var(--ts-border,#E4E7F1);cursor:zoom-in;display:block}.ts-file-remove{position:absolute;top:-7px;left:-7px;width:20px;height:20px;border-radius:50%;background:var(--ts-danger,#E1483D);color:#fff;font-size:13px;line-height:20px;text-align:center;cursor:pointer;box-shadow:0 2px 5px rgb(0 0 0 / .2)}.ts-btn{border:none;border-radius:10px;padding:10px 18px;font-size:13.5px;font-weight:700;cursor:pointer;font-family:inherit;transition:opacity .15s ease,transform .05s ease}.ts-btn:active{transform:scale(.98)}.ts-btn-accent{background:var(--ts-accent,#3454D1);color:#fff}.ts-btn-accent:hover{opacity:.92}.ts-btn-danger{background:#E1483D;color:#fff}.ts-btn-danger:hover{opacity:.92}.ts-btn-block{width:100%;margin-top:18px;padding:12px;font-size:14px}.ts-btn-danger-outline{background:#fff0;border:1px solid var(--ts-danger);color:var(--ts-danger)}.ts-btn-danger-outline:hover{background:rgb(225 72 61 / .08)}.ts-btn[disabled]{opacity:.55;cursor:not-allowed}.ts-chat-thread{height:100%;display:flex;flex-direction:column;min-height:0}.ts-chat-header-info{flex:1;display:flex;flex-direction:column;gap:4px}.ts-chat-header .ts-status-badge{align-self:flex-start}.ts-messages{flex:1;overflow-y:auto;padding:20px;display:flex;flex-direction:column;gap:14px;background:radial-gradient(circle at 10% 10%,rgb(52 84 209 / .035),transparent 40%),radial-gradient(circle at 90% 90%,rgb(52 84 209 / .035),transparent 40%)}.ts-msg{max-width:68%;display:flex;flex-direction:column;gap:4px}.ts-msg-user{align-self:flex-start}.ts-msg-admin{align-self:flex-end}.ts-msg-bubble{padding:10px 14px;border-radius:16px;font-size:13.5px;line-height:1.9;box-shadow:0 2px 6px rgb(27 31 59 / .05)}.ts-msg-user .ts-msg-bubble{background:var(--ts-surface);border:1px solid var(--ts-border);border-bottom-left-radius:4px}.ts-msg-admin 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var(--ts-accent,#3454D1);padding-right:8px;overflow:hidden}.ts-reply-quote-sender{display:block;font-weight:700;color:var(--ts-accent-dark,#263C9E)}.ts-reply-quote-snippet{display:block;color:var(--ts-muted,#6E7391);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ts-reply-quote-cancel{border:none;background:#fff0;color:var(--ts-muted,#6E7391);font-size:20px;cursor:pointer;flex:0 0 auto;line-height:1}.ts-reply-quote-cancel:hover{color:var(--ts-danger,#E1483D)}.ts-composer{display:flex;align-items:center;gap:8px;padding:12px 16px;border-top:1px solid var(--ts-border);background:var(--ts-surface);flex:0 0 auto}.ts-composer-input{flex:1;border:1px solid var(--ts-border);border-radius:30px;padding:10px 16px;font-size:13.5px;font-family:inherit;background:var(--ts-bg)}.ts-composer-input:focus{outline:none;border-color:var(--ts-accent,#3454D1)}.ts-composer-attach{width:38px;height:38px;border-radius:50%;background:var(--ts-bg);border:1px solid 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(max-width:780px){.ts-wrap{flex-direction:column;height:88vh;margin:12px;border-radius:5px}.ts-col-products{width:100%;flex:0 0 auto;max-height:40%;border-left:none;border-bottom:1px solid var(--ts-border)}.ts-col-chat{flex:1 1 auto}.ts-msg{max-width:84%}}.ts-admin-wrap .ts-badge{font-size:11px;font-weight:700;padding:3px 10px;border-radius:20px}.ts-badge-open{background:rgb(31 169 125 / .12);color:#1FA97D}.ts-badge-closed{background:#EEE;color:#8B8FA8}.ts-admin-chat-wrap{height:68vh}.ts-spinner-row{display:flex;align-items:center;justify-content:center;gap:8px;padding:24px;color:var(--ts-muted);font-size:13px}.ts-spinner{width:16px;height:16px;border-radius:50%;border:2px solid var(--ts-border);border-top-color:var(--ts-accent,#3454D1);animation:ts-spin 0.7s linear infinite;display:inline-block}@keyframes ts-spin{to{transform:rotate(360deg)}}.ts-badge-dot{display:inline-flex;align-items:center;justify-content:center;min-width:18px;height:18px;padding:0 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.4)}.ts-lightbox-close{position:absolute;top:18px;left:24px;color:#fff;font-size:30px;cursor:pointer;line-height:1}.ts-product-unread-badge{position:absolute;top:-6px;right:-6px;box-shadow:0 2px 6px rgb(225 72 61 / .4)}.ts-composer-input{resize:none;min-height:40px;max-height:140px;line-height:1.6;padding-top:9px;padding-bottom:9px;font-family:inherit}.ts-bulk-bar{margin:10px 0;display:flex;gap:8px}.ts-badge-awaiting{background:rgb(219 138 34 / .12);color:#DB8A22}.ts-badge-answered{background:rgb(52 84 209 / .12);color:#263C9E}.ts-menu-count{display:inline-block;background:#E1483D;color:#fff;border-radius:20px;font-size:11px;padding:1px 7px;margin-right:4px;font-weight:700}.ts-autocomplete-results{position:relative;border:1px solid var(--ts-border);border-radius:10px;margin-top:4px;max-height:220px;overflow-y:auto;display:none;background:#fff;z-index:10}.ts-autocomplete-item{padding:8px 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